BUILDERWEST TEAM
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Ryan Smith | Managing Director
As Managing Director at Builderwest, Ryan brings 16 years of experience in the insurance repair industry as a registered builder and practitioner.
A registered builder since 2011, he is proficient in navigating insurance regulations and excels in relationship-building and collaboration with clients and teams to deliver exceptional results that meet contract specifications and exceed expectations.
2010 Hailstorm WA 2011 Queensland Floods 2021 Cyclone Seroja 2019 & 2020 Sydney Floods 2013 Kelmscott Fires
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Operations Manager
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Tobey | Operations Finance Manager
Tobey is an experienced Operations Finance Manager at Builderwest, adept in managing financial transactions, preparing invoices, and supporting accounting functions with precision.
Tobey brings a client-focused approach and excellent organisational skills, ensuring efficient processing of payments and account reconciliations. Tobey's attention to detail and strong background in administration make her an invaluable part of the Builderwest team.
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Lynn | HR | WHS Manager
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Bryan Slater | Senior Building Manager, large loss
With over 30 years of experience in the insurance and construction industry, Bryan Slater brings an exceptional depth of knowledge across all facets of claims management. His experience spans large loss, complex claims, and day-to-day BAU work, giving him a well-rounded and practical understanding of how to navigate even the most challenging situations.
Bryan has been involved in a wide range of events throughout his career, including cyclones and other catastrophic losses, where his calm, methodical approach has consistently delivered strong outcomes. He is highly regarded for his ability to work collaboratively with loss adjusters, insurers, and stakeholders, ensuring claims are progressed efficiently and transparently.
Equally important is Bryan’s approach to customer service. He understands the impact that insurance events can have on people and takes pride in guiding clients through the process with clarity, professionalism, and empathy.
Bryan is a key part of the Builderwest team, bringing experience, leadership, and a steady hand to every project he is involved in.
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Andrew Jackson | Senior Building Manager WA
Andrew Jackson brings a wealth of knowledge in insurance repairs, with years of hands-on experience that ensures quality and precision in every project. His background as a carpenter gives him a deep, practical understanding of how different building methodologies come together.
This combination of technical expertise and trade experience allows Andrew to deliver repair solutions that are both structurally sound and tailored to the unique requirements of each insurance project.
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Jacob Hobley | Senior Building Manager VIC
Jacob Hobley is an experienced Senior Building Manager with expertise in construction management, safety compliance, and team leadership. With a strong foundation in carpentry and building construction, Jacob excels in critical thinking, planning, and task prioritisation.
He has a proven track record of managing all aspects of building operations, including scheduling, budgeting, and quality assurance, while implementing health and safety practices. His dedication to problem-solving and cultivating positive relationships ensures project success and client satisfaction.
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Paul Myers | Building Manager WA
Paul Myers is a seasoned Building Manager at Builderwest with over 20 years of experience in the construction industry. He specialises in managing diverse residential and commercial projects across Western Australia.
Renowned for his exceptional communication skills, meticulous project management, and client-centric approach, Paul consistently delivers high-quality results, ensuring projects are completed on time, within budget, and to the highest standards.
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Jason Bundy | Building Manager
Jason Bundy is an experienced building and insurance professional based in Perth, with a strong background in construction, site supervision, and property claims management. He has extensive experience assessing residential insurance claims, preparing detailed scopes of works, and delivering accurate cost estimates. His expertise includes reviewing technical reports, determining causation, and clearly communicating outcomes to support efficient claim resolution and high-quality repair outcomes.
With over a decade of hands-on experience across residential and commercial construction, Jason has progressed from a qualified carpenter to leadership roles overseeing projects, coordinating trades, and managing repair timelines. He brings a practical, solutions-focused approach, combining strong technical knowledge with excellent communication and organisational skills. Known for his reliability, attention to detail, and ability to manage multiple priorities, Jason consistently delivers results that meet both client expectations and industry standards.
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Lachlan McGauchie | Building Manager
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Luis SantaTerra | Building Supervisor
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Andrew Ramskill | Building Manager SA
I focus on scoping, estimating, and supervising insurance-based repair projects. My expertise includes liaising with stakeholders, managing claims from causation to completion, and ensuring streamlined operations. Partnering with teams, I emphasize attention to detail and technical precision, enabling us to deliver high-quality results that meet and exceed client expectations.
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Connor Simmonds | Roofing & Building Supervisor WA
Connor is a Roofing Supervisor at Builderwest with over 6 years of expertise in roof plumbing and commercial roofing projects.
Holding a trade certificate in roof plumbing and certifications in First Aid, High-Risk Work, and Working at Heights, he excels in managing teams, coordinating projects, and delivering high-quality results across Perth, WA. Connor is recognised for his contractor leadership and professionalism.
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Brittnii | Senior Case Manager VIC
Brittnii is a Senior Case Manager within Builderwest’s Victorian operations, with extensive expertise in insurance repair and claims management.
She has a thorough understanding of the claims lifecycle—from initial instruction and make-safe coordination to repair delivery and completion. Brittnii excels in securing properties quickly after an event while overseeing the end-to-end claims process.
In her role, she manages complex cases, coordinates trades and documentation, and ensures repairs meet insurer expectations and compliance standards. With strong communication and leadership skills, Brittnii effectively supports her team, manages multiple claims, and builds strong relationships with insurers, loss adjusters, and policyholders across Victoria.
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Emily | Senior Case Manager
Emily is a Senior Case Manager within Builderwest’s operations, bringing a strong background in insurance claims, recoveries and customer support across high-pressure environments.
She has extensive experience managing high-volume, complex caseloads involving sensitive uninsured motorist and insurance recovery matters, ensuring each claim is progressed efficiently, accurately, and in line with strict compliance requirements. Emily is skilled in guiding customers through stressful claim situations with clarity, empathy and professionalism, while maintaining strong communication with internal teams and external stakeholders including legal representatives and regulatory bodies.
In her role, she excels in negotiating complex financial outcomes, resolving disputes, and coordinating the information required to progress claims from lodgement through to resolution. With a strong foundation in stakeholder management, leadership and customer service.
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Amy | Senior Case Manager
I’ve spent over 20 years working in the insurance industry, helping people through some of their most challenging moments. Supporting customers when they need it most is what drives me. I take pride in going above and beyond to make the process as smooth and stress-free as possible.
Over the years, I’ve built great working relationships with service providers and loss adjusters, which allows me to get things moving quickly and keep everything on track. I’m known for being approachable, reliable, and always focused on finding the best outcome for clients.
At the end of the day, it’s about people not policies. I enjoy making a difference by ensuring customers feel heard, supported, and confident they’re in good hands. -

Lauren | Case Manager
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Robyn | Case Manager Vic
Robyn is an experienced administration professional with strong skills in estimating, scheduling, document preparation, and client liaison across the construction industry. Known for her accuracy, attention to detail, and clear communication, she ensures information is coordinated effectively and cases progress smoothly. With solid knowledge of industry standards and construction documentation, Robyn brings a reliable, client-focused skill set suited to case management in the insurance building sector.
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Sha | Junior Administration & Accounts Payable Clerk
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