As Managing Director at Builderwest, Ryan brings 16 years of experience in the insurance repair industry as a registered builder and practitioner.

A registered builder since 2011, he is proficient in navigating insurance regulations and excels in relationship-building and collaboration with clients and teams to deliver exceptional results that meet contract specifications and exceed expectations.

2010 Hailstorm WA 2011 Queensland Floods 2021 Cyclone Seroja 2019 & 2020 Sydney Floods 2013 Kelmscott Fires

Tobey is an experienced Operations Finance Manager at Builderwest, adept in managing financial transactions, preparing invoices, and supporting accounting functions with precision.

Tobey brings a client-focused approach and excellent organisational skills, ensuring efficient processing of payments and account reconciliations. Tobey's attention to detail and strong background in administration make her an invaluable part of the Builderwest team.

Lynn is an experienced HR and Operations professional with over 20 years’ experience across recruitment, HR generalist functions, and office management in industries including mining, civil, rail, medical, and trades.

She has strong expertise in end-to-end recruitment, bulk hiring, onboarding, performance management, and HR compliance, along with solid knowledge of award interpretation, policies, and workplace procedures.

Lynn has also held senior operational roles managing office functions, contractor workforce coordination, and process improvement initiatives that support efficient business operations.

She is known for her organised, client-focused approach, strong communication skills, and ability to support both employees and stakeholders in fast-paced environments.

Jacob Hobley is an experienced Senior Building Manager with expertise in construction management, safety compliance, and team leadership. With a strong foundation in carpentry and building construction, Jacob excels in critical thinking, planning, and task prioritisation.

He has a proven track record of managing all aspects of building operations, including scheduling, budgeting, and quality assurance, while implementing health and safety practices. His dedication to problem-solving and cultivating positive relationships ensures project success and client satisfaction.

With over 30 years of experience in the insurance and construction industry, Bryan Slater brings an exceptional depth of knowledge across all facets of claims management. His experience spans large loss, complex claims, and day-to-day BAU work, giving him a well-rounded and practical understanding of how to navigate even the most challenging situations.

Bryan has been involved in a wide range of events throughout his career, including cyclones and other catastrophic losses, where his calm, methodical approach has consistently delivered strong outcomes. He is highly regarded for his ability to work collaboratively with loss adjusters, insurers, and stakeholders, ensuring claims are progressed efficiently and transparently.

Equally important is Bryan’s approach to customer service. He understands the impact that insurance events can have on people and takes pride in guiding clients through the process with clarity, professionalism, and empathy.

Bryan is a key part of the Builderwest team, bringing experience, leadership, and a steady hand to every project he is involved in.

Andrew Jackson brings a wealth of knowledge in insurance repairs, with years of hands-on experience that ensures quality and precision in every project. His background as a carpenter gives him a deep, practical understanding of how different building methodologies come together.

This combination of technical expertise and trade experience allows Andrew to deliver repair solutions that are both structurally sound and tailored to the unique requirements of each insurance project.

Paul Myers is a seasoned Building Manager at Builderwest with over 20 years of experience in the construction industry. He specialises in managing diverse residential and commercial projects across Western Australia.

Renowned for his exceptional communication skills, meticulous project management, and client-centric approach, Paul consistently delivers high-quality results, ensuring projects are completed on time, within budget, and to the highest standards.

Jason Bundy is an experienced building and insurance professional based in Perth, with a strong background in construction, site supervision, and property claims management. He has extensive experience assessing residential insurance claims, preparing detailed scopes of works, and delivering accurate cost estimates. His expertise includes reviewing technical reports, determining causation, and clearly communicating outcomes to support efficient claim resolution and high-quality repair outcomes.

With over a decade of hands-on experience across residential and commercial construction, Jason has progressed from a qualified carpenter to leadership roles overseeing projects, coordinating trades, and managing repair timelines. He brings a practical, solutions-focused approach, combining strong technical knowledge with excellent communication and organisational skills. Known for his reliability, attention to detail, and ability to manage multiple priorities, Jason consistently delivers results that meet both client expectations and industry standards.

Lachlan McGauchie is an experienced Estimator and Site Supervisor with a background in carpentry, construction delivery, and insurance-based building projects across residential and commercial sectors. He has strong experience managing multiple concurrent projects, coordinating trades, and delivering accurate estimating and supervision across insurance repairs, government facilities, and large-scale construction environments.

Luis Terra is an experienced Estimator and Site Supervisor with over 12 years of expertise delivering residential and commercial construction projects across Australia. He specialises in site management, project coordination, and accurate cost estimating, with strong knowledge of insurance-related building work, subcontractor coordination, and WHS compliance.

I focus on scoping, estimating, and supervising insurance-based repair projects. My expertise includes liaising with stakeholders, managing claims from causation to completion, and ensuring streamlined operations. Partnering with teams, I emphasize attention to detail and technical precision, enabling us to deliver high-quality results that meet and exceed client expectations.

Connor is a Roofing Supervisor at Builderwest with over 6 years of expertise in roof plumbing and commercial roofing projects.

Holding a trade certificate in roof plumbing and certifications in First Aid, High-Risk Work, and Working at Heights, he excels in managing teams, coordinating projects, and delivering high-quality results across Perth, WA. Connor is recognised for his contractor leadership and professionalism.

Brittnii is a Senior Case Manager within Builderwest’s Victorian operations, with extensive expertise in insurance repair and claims management.

She has a thorough understanding of the claims lifecycle—from initial instruction and make-safe coordination to repair delivery and completion. Brittnii excels in securing properties quickly after an event while overseeing the end-to-end claims process.

In her role, she manages complex cases, coordinates trades and documentation, and ensures repairs meet insurer expectations and compliance standards. With strong communication and leadership skills, Brittnii effectively supports her team, manages multiple claims, and builds strong relationships with insurers, loss adjusters, and policyholders across Victoria.

Emily is a Senior Case Manager within Builderwest’s operations, bringing a strong background in insurance claims, recoveries and customer support across high-pressure environments.

She has extensive experience managing high-volume, complex caseloads involving sensitive uninsured motorist and insurance recovery matters, ensuring each claim is progressed efficiently, accurately, and in line with strict compliance requirements. Emily is skilled in guiding customers through stressful claim situations with clarity, empathy and professionalism, while maintaining strong communication with internal teams and external stakeholders including legal representatives and regulatory bodies.

In her role, she excels in negotiating complex financial outcomes, resolving disputes, and coordinating the information required to progress claims from lodgement through to resolution. With a strong foundation in stakeholder management, leadership and customer service.

I’ve spent over 20 years working in the insurance industry, helping people through some of their most challenging moments. Supporting customers when they need it most is what drives me. I take pride in going above and beyond to make the process as smooth and stress-free as possible.

Over the years, I’ve built great working relationships with service providers and loss adjusters, which allows me to get things moving quickly and keep everything on track. I’m known for being approachable, reliable, and always focused on finding the best outcome for clients.

At the end of the day, it’s about people not policies. I enjoy making a difference by ensuring customers feel heard, supported, and confident they’re in good hands.

Robyn is an experienced administration professional with strong skills in estimating, scheduling, document preparation, and client liaison across the construction industry. Known for her accuracy, attention to detail, and clear communication, she ensures information is coordinated effectively and cases progress smoothly. With solid knowledge of industry standards and construction documentation, Robyn brings a reliable, client-focused skill set suited to case management in the insurance building sector.

Sha is a valued member of the Builderwest team, bringing a strong customer service background and a positive, can-do attitude to her role. With experience in retail and customer-facing environments, she has developed excellent communication skills, strong attention to detail, and a commitment to delivering exceptional service. Sha is known for her reliability, willingness to learn, and ability to build positive relationships with both clients and colleagues.

Currently expanding her skills in accounts administration and bookkeeping, Sha plays an important role in supporting the day-to-day operations of the business. Her eagerness to develop professionally, combined with her strong work ethic and organisational skills, makes her a valuable contributor to the Builderwest team. As she continues to grow her knowledge in financial administration, Sha remains focused on delivering efficient support and maintaining the high standards of service Builderwest is known for.

Case Manager Opportunity – Builderwest

If you're an experienced Case Manager and think you'd like to be part of the Builderwest team, we'd love to hear from you.

Builderwest is growing across Western Australia, Victoria and South Australia, and we're looking for people who are organised, customer-focused, and passionate about delivering outstanding outcomes for our clients and insurer partners.

As a Case Manager, you'll play a key role in coordinating insurance repair projects, communicating with customers, trades and supervisors, managing job progress, and helping ensure a smooth customer experience from start to finish.

If you believe you would be a great fit for the Builderwest team, please submit your application along with your resume and a brief cover letter outlining your experience and why you'd like to join us.

We look forward to meeting motivated people who want to be part of a growing team with exciting opportunities ahead.

Apply now and become part of the Builderwest journey email HR_WHS@builderwest.com.au