END-TO-END SOLUTIONS WITH BUILDERWEST

  • Initial Assessment and Planning

    We begin by conducting a thorough assessment of the damages, utilising advanced technology and industry expertise to accurately document the scope of work. Our team works closely with insurance companies and loss adjusters to develop a comprehensive plan tailored to specific needs.

  • Collaborative Approach

    Throughout the project, we maintain open lines of communication and collaboration with all stakeholders, including insurance builders, loss adjusters, and strata companies. This ensures that repairs are carried out seamlessly and to the satisfaction of all parties involved.

  • Reactive and Efficient Repairs

    With our expertise in insurance-related repairs, we reactively triage claim related damages, minimising downtime and ensuring the safety and security of the affected properties. Our focus is on delivering high-quality repairs that meet the highest industry standards.

  • Comprehensive Repairs and Structural Solutions

    Our services extend beyond basic repairs to encompass comprehensive restoration and structural solutions for various property sectors, including residential, commercial, industrial, retail, and strata. We appoint our trusted and approved specialists to attend on structural, water ingress, mould, hygiene, and other remedial requirements utilising their knowledge and expertise in their specialised fields.

  • Transparent and Accountable

    Transparency and accountability are at the core of our values. We provide regular updates and clear communication throughout the project, ensuring that you are informed every step of the way. Our commitment to accountability means that we take responsibility for our actions and strive to exceed your expectations.

  • Our People are Our Success

    We recognise that our people are the cornerstone of our success. Our team maintains open channels of communication throughout the project lifecycle, from initial stakeholder meetings to final handover. This collaborative approach allows us to leverage our extensive industry knowledge and experience, ensuring the delivery of exceptional results.

Make It

Process for Insurance Remediation Restoration Works

Storm Damage

Escape of Liquid

  • Appointment: Your Insurance Company or Loss Adjuster appoints Builderwest Services to manage your claim.

    Initial Contact: Builderwest Services contacts you to inform you about the appointment and outlines the next steps.

  • Site Visit: Builderwest Services schedules a visit to your property to conduct a thorough assessment of the damage.

    Detailed Report: During the assessment, detailed notes and photographs are taken to document the damage.

    Scope of Works: A comprehensive Scope of Works is prepared, outlining the necessary repairs and restoration activities.

    Submission: The detailed report and Scope of Works are submitted to your Insurance Company or Loss Adjuster for review.

  • Review: Your Insurance Company or Loss Adjuster reviews the submitted report and Scope of Works.

    Decision: They will either accept or decline your claim based on the assessment.

  • Claim Approval: If your claim is approved, Builderwest Services will inform you of the approval.

    Policy Excess Collection: Builderwest Services will collect any applicable policy excess from you.

    Scope of Works Contract: A signed Scope of Works contract is obtained from you, agreeing to the proposed repairs and restoration.

  • Project Management: Builderwest Services schedules and manages the repair works.

    Quality Tradespeople: Quality-approved tradespeople are engaged to carry out the restoration works.

    Progress Updates: Regular updates are provided to you on the progress of the works.

  • Completion Inspection: Once the building repair works are completed, Builderwest Services conducts a final inspection.

    Customer Approval: You are invited to inspect the completed works and provide your approval.

  • Final Documentation: Builderwest Services provides you with all necessary documentation regarding the completed works.

    Customer Support: For any questions or concerns regarding any aspect of your claim, you can call our office at 9421 1163 or contact us through our website platform.